FAQ — OSSTV Premium IPTV
Help Center

How Can We Help You?

Find quick answers to everything about OSSTV — setup, plans, devices, and more.

Device Setup

6 questions
How do I install IPTV on my Samsung/LG/Android Smart TV?
  • Look for one of the following apps in your TV's app store:
    • IBO Player (highly recommended)
    • IPTV Smarters Pro (select Xtream Codes API)
    • DUPLEX Play
    • Flix IPTV
    • SET IPTV
    • ELK Player
    • Nanomid
  • Install one of these apps and log in with the subscription information we provided.
  • If you have any problems, contact our support team via WhatsApp.
How do I set up IPTV on my Android smartphone or Android TV Box?
  • Open the Google Play Store and search for one of the following apps:
    • IBO Player
    • IPTV Smarters Pro
    • DUPLEX Play
    • Flix IPTV
    • SET IPTV
    • ELK Player
    • Nanomid
  • Install the desired app and log in with your subscription details.
  • Our support team is available via WhatsApp if you have any difficulties.
How do I install IPTV on my iPhone, iPad, or Apple TV?
  • Download one of the following apps from the App Store:
    • IBO Player
    • IPTV Smarters Pro
    • GSE IPTV
    • ELK Player
  • After installation, select Xtream Codes API and log in with your subscription information.
  • Our support team is happy to help if needed.
How can I install IPTV on my Sony Smart TV?
  • Open the Google Play Store on your Sony Smart TV.
  • Search for the desired IPTV app and install it.
  • Alternatively, install the app via a USB stick or the Downloader app.
  • Detailed instructions can be found in our setup guide.
How do I set up IPTV on my Firestick?
  • Install the Downloader app on your Firestick.
  • Enable installation of apps from unknown sources.
  • Download the IPTV Smarters APK via the Downloader app and install it.
  • Log in with your subscription information.
  • A detailed guide can be found on our website.
How can I use IPTV on my Roku device?
  • Install IPTV Smarters or Smart IPTV on your smartphone.
  • Use your smartphone's screen mirroring function to cast content to your Roku device.
  • Make sure both devices are connected to the same Wi-Fi network.

Subscription

3 questions
How do I get my IPTV login credentials after purchase?
  • After purchase, we will send your login credentials via email or WhatsApp within 5 to 15 minutes.
  • Please also check your spam folder.
  • If you do not receive an email, please contact us.
How can I renew my subscription?

Visit our website and select the desired subscription duration. You can keep using the same login credentials after renewal.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, Apple Pay, Google Pay and cryptocurrency. All transactions are secure and encrypted.

Content

3 questions
What content does your IPTV service offer?

OSSTV Standard

  • Over 19,000 live TV channels
  • Over 55,000 on-demand movies & series
  • HD & FHD quality

OSSTV Max

  • Over 36,000 live TV channels
  • Over 137,000 on-demand movies & series
  • HD, FHD & 4K quality
Do you offer channels in multiple languages?

Yes, we offer channels in various languages including English, German, French, Spanish, Italian, Arabic, and many more. Our extensive library caters to an international audience.

Is there a channel list I can view before subscribing?

Yes, you can check our full channel list on our website. You can also contact our support team for more specific information about channels or content you're interested in.

Technical Support

4 questions
Which devices are supported by your IPTV service?

Our IPTV service supports a wide range of devices:

  • Smart TVs (Samsung, LG, Sony, Android)
  • Android smartphones and tablets
  • iOS devices (iPhone, iPad, Apple TV)
  • Firestick and Fire TV
  • Windows and Mac computers
  • Mag Box and other TV boxes

For specific questions about your device, please contact our support team.

What internet speed do I need for IPTV?
SD5 Mbps
HD10 Mbps
4K25 MbpsRecommended

For the best experience, we recommend a stable connection with speeds of at least 25 Mbps.

How many devices can I use with one subscription?

With our subscription, you can use our service on multiple devices, but you can only stream on one device at a time.

What should I do if I experience buffering?

If you experience buffering, try these steps:

  1. Check your internet connection and speed
  2. Restart your device and router
  3. Close other applications that might be using bandwidth
  4. Try a different DNS if available
  5. Lower the stream quality if watching 4K or HD content

If problems persist, please contact our support team for assistance.